by Donovan Hardenbrook | May 8, 2014 | Blog, Leadership, Small Business
I mentioned in my January newsletter that my 2014 goal to be a better listener. Since starting my own business nearly seven years ago, I realized that many of the “learning opportunities” (i.e. mistakes) I experienced were because I wasn’t really listening to my...
by Donovan Hardenbrook | Apr 7, 2014 | Blog, Leadership, Marketing, Sales, Small Business
Being a quality guy for most of my career at Intel and Orbital Sciences means I’m familiar with a lot of the quality management lingo. The word lean in quality circles has to do with eliminating waste to improve efficiency and effectiveness. In that context, we...
by Donovan Hardenbrook | Mar 3, 2014 | Blog, linkedin, Sales, Small Business
It felt like I spent all of last month networking, networking and more networking. While it can be a lot of work, I have found some ways to make my networking more effective. More importantly, I’m getting to know people on a deeper level which has made it more...
by Donovan Hardenbrook | Nov 4, 2013 | Blog, Marketing, Sales, Small Business
Yes, I know we still have all of November and December before 2013 is over. However, my statement has to do with business marketing. At the end of the year businesses are focused on sales not marketing. There are sales to close right? So how did sales go in 2013?...
by Donovan Hardenbrook | Sep 2, 2013 | Blog, Marketing, Small Business, Technology
Having a strong base of loyal customers is key to creating a sustainable growth for small business owners. Well established business can rely primarily on word of mouth referrals from their loyal customers. However, if you are a new business owner and have seen a...
by Donovan Hardenbrook | Jul 31, 2013 | Blog, Marketing, Small Business
Did you know recent studies show that 84 percent of mobile phone users keep their device within ten feet of them at all times? Nielsen Mobile reports 97 percent of mobile subscribers read a SMS (text) message within 15 minutes of receiving it; 84 percent will respond...
