by Donovan Hardenbrook | May 8, 2014 | Blog, Leadership, Small Business
I mentioned in my January newsletter that my 2014 goal to be a better listener. Since starting my own business nearly seven years ago, I realized that many of the “learning opportunities” (i.e. mistakes) I experienced were because I wasn’t really listening to my...
by Donovan Hardenbrook | Apr 7, 2014 | Blog, Leadership, Marketing, Sales, Small Business
Being a quality guy for most of my career at Intel and Orbital Sciences means I’m familiar with a lot of the quality management lingo. The word lean in quality circles has to do with eliminating waste to improve efficiency and effectiveness. In that context, we...
by Donovan Hardenbrook | Mar 3, 2014 | Blog, linkedin, Sales, Small Business
It felt like I spent all of last month networking, networking and more networking. While it can be a lot of work, I have found some ways to make my networking more effective. More importantly, I’m getting to know people on a deeper level which has made it more...
by Donovan Hardenbrook | Feb 10, 2014 | Blog, Marketing, Technology
Email marketing is one of the most cost-effective marketing tools available to small business owners. Is email marketing a priority for you this year? If so, you might be a little lost on how to get started. Here are some of the best practices I recommend to my...
by Donovan Hardenbrook | Dec 3, 2013 | Blog, Marketing
This is a guest blog by Catherine Synan of Dean’s Mailing and List Services Inc. 1. Mail is Trusted by Consumers Epsilon’s Annual Channel Preference Study finds that direct mail is the most trusted, preferred channel that consumers want to be reached through...
